Refund and Returns Policy
Return Policy for MicroTreks Pharmacy
Effective Date: October 16, 2024
1. Overview
At MicroTreks Pharmacy, we prioritize your satisfaction. If you are not fully satisfied with your purchase, we offer a return policy under specific conditions.
2. Eligibility for Returns
- Items must be returned within 14 days of the purchase date.
- Products must be unopened, in their original packaging, and in resalable condition.
3. Non-Returnable Items
For safety and hygiene reasons, the following items are non-returnable:
- Opened or used medications.
- Prescription items.
- Personalized health products.
4. Return Process
To initiate a return, please follow these steps:
- Contact our customer service at [insert email] with your order number and reason for the return.
- Provide any relevant documentation or receipts.
- We will provide you with return instructions.
5. Refunds
- Once we receive and inspect the returned item, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method.
6. Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
7. Changes to Return Policy
We reserve the right to modify this return policy at any time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For questions regarding our return policy, please reach out to us at:
MicroTreks Pharmacy
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Phone number: (559) 686-4354
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Address: 21921 140th Rd Tulare, California
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Email: info@microtreks.com